Do you accept credit cards?
Yes. We accept Visa and Mastercard. We also accept Namibian Dollars (NAD) or South African Rands (ZAR). If you need to change your currency please do so upon arrival at the airport or otherwise at a Bureau de Change in town. The Namibian Dollar (NAD) and South African Rand (ZAR) are one to one, i.e. N$ 1 = R 1

From what time is I check in?
From 14:00 to 22:00. If you are arriving earlier please let us know in advance so we can prepare for you.

From what time must I check out?
Anytime before 11:00. If you would like to check out later, please ask in advance as your camp may be booked already. 

Can I check in after 22:00?
Yes, but please contact us in advance to make arrangements.Our reception closes by 22:00.

How far is the airport from the city?
Windhoek international airport (Hosea Kutako International Airport) is 40 km or about 45 minutes outside Windhoek.

Do you have airport transfer services?
Yes we do. We charge NAD540 per car for up to 3 people one way. Please send us an email or click here to complete our booking form.

How do I get a taxi?
A private cab is NAD100 (about 5EUR) to anywhere in town and can be booked at reception. There are shared street cabs around but we do not recommend the use of these at night.

Is there space for rooftop tents?
Yes. We can also accommodate motor homes, caravans and overland trucks. When making a booking, please leave us a message to let us know what kind of vehicle you have.

Do you have electricity points?
Each campsite has a 220V, 5A power point. We use 3 point South African plugs (Type D or M).

Do you have laundry facilities?
Yes, there is a laundry service available for NAD 169 per load. Please contact the reception for more details. Kindly bring your laundry before 10 AM to ensure it is washed the same day. Please note that we only dry the laundry using solar energy; if it is brought after 10 AM, it may only be done the next day.

Can you store my luggage?
It depends on the size of the luggage and how long you would like to store it. Please contact us directly to inquire.

Do you have Wi-Fi?
Yes, we do! We offer free Wi-Fi around the camp. Please note that while our Wi-Fi is good for Namibian conditions, it may not be comparable to international standards. We are living at the end of the cable.

Do you have a restaurant?
Yes, we do! Our restaurant is open for breakfast, lunch, and dinner. We offer à la carte breakfast from 7:30 AM to 11:00 AM. No reservation is required.  Lunch is served from 12:00 PM to 2:30 PM, and our à la carte dinner menu is available from 4:00 PM to 9:00 PM. Please note that the kitchen is closed on Sundays. Click here to view our menus.

Do we need to book for the restaurant?
Generally, a reservation is not strictly required, but it is always a good idea to book in advance.

Can I bring my pet?
Well behaved and friendly dogs (and cats) are allowed and must be kept on a leash at all times. Strictly no pit bulls or similar breeds are allowed. Owners are responsible for their pets’ actions.

Is it safe to walk around?
Generally, it is fine during the day. However, we do not recommend walking at night, even in a group. Please book a taxi at the reception.

Does each tent/campsite have its own bathroom?
No, we do not have private bathrooms. However, we have nice shared ablution blocks with hot, drinkable water.

Do I need to book parking?
No, free and secure parking is available.

Do you allow day visitors?
Generally, no. Access is only allowed for overnight guests and patron card holders. Please note that the camping, glamping, braai (barbecue), and pool facilities are strictly for overnight guests only. If you are an overnight guest and would like to have dinner or lunch with someone from outside, this is no problem. Just inform reception so they can notify the gate. Please meet your guests at the gate. Make sure they arrive before 19:00, as the gate closes for guests at that time

Do you have special rates for children?
For camping with your own equipment, children 0-3. Children 4-11 have a special rate. Children 12 and older pay full.  Please see our terms.

Can I have an event there?
We do not generally host events.

E & O.E